Step 1
We set it up with you
One short call. We learn your services, prices, areas, hours and what counts as an emergency.
For HVAC & plumbing businesses across the US
You’re on a job.
The phone rings.
Aiva picks up.
We help HVAC and plumbing businesses catch the calls they miss and book more jobs, without hiring anyone. One plan. Live in 24 hours.
Keep your number Month to month Demos by video call
7:42Example call
Talk2AivaAI receptionist · HVAC & Plumbing
Hi, you’ve reached Brookfield Plumbing. I’m Aiva. How can I help?
My furnace stopped and there’s no heat.
Sorry to hear that. Let’s get a tech out to you. Can I take your ZIP code?
Text to you
New job booked: furnace, no heat. Tue 8:00am. Mrs Patel, 43215.
Sound familiar?
Every missed call is a job going to the next name on Google.
“
I can’t answer the phone with my arms inside a furnace.
“
By the time I ring back, they’ve booked someone else.
“
Evenings and weekends, it goes to voicemail. Nobody leaves a voicemail.
“
I can’t justify paying a full-time receptionist.
Estimate your missed-call opportunity
What could those missed calls be worth?
Use your own numbers to estimate the potential revenue in missed enquiries. This is an illustration, not a promise of results.
$100$5,000
0 calls50 calls
1%100%
Estimated potential revenue
Weekly
Monthly
Annual estimate
Calculated as missed calls × estimated close rate × average job value. Actual results vary and are not guaranteed.
Want to catch more of those enquiries? See the Talk2Aiva plan.
How it works
Three steps. No new kit.
Step 2
Live in 24 hours
You keep your number. Calls forward to Aiva when you’re busy, don’t pick up, or after hours.
Step 3
Jobs land in your calendar
Aiva takes the details, books the job and texts you. Urgent calls can come straight to your cell.
What it can include
Pick what you need. Leave the rest.
Most HVAC and plumbing companies start with the AI receptionist. Your plan lists only the parts you choose.
AI receptionist
Picks up when you can’t. Takes the caller’s name, address and the problem, books the job and texts you the details.
Website
A simple, fast site for your business with a big call button and a booking form that works on a phone.
AI chatbot
Answers questions on your website day and night, and turns them into bookings or call-backs.
Google review automation
After each job, your customer gets a friendly text asking for a Google review, with the link ready to tap.
Review reactivation
Reaches out to past happy customers who never left a review, so your profile keeps growing.
Database reactivation
Gets back in touch with old customers about furnace and AC tune-ups, so quiet weeks fill up.
What if Aiva can’t help?
“Never miss a call” is the name of the plan, not a magic trick. Here’s what happens on a call Aiva can’t sort out.
She takes a message, tells the caller when to expect a call back, and texts you the details straight away. Nobody gets a dead end.
Urgent calls, like a burst pipe or an elderly customer with no heat, can be put straight through to your cell. You decide the rules.
One plan
Never miss a call.
Live in 24 hours. Month to month.
$497setup+$297/month
Talk2Aiva
One plan for HVAC and plumbing businesses across the US.
Never miss a call. Live in 24 hours. Demos by video call.
The small print
Talk2Aiva is a brand of SWASCO,
Software With A Service Company.